Privacy Policy

Your privacy and data security are important to ScripDeal.

Welcome to ScripDeal. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you access or use our website, services, and related platform features.

1. Information We Collect

We may collect personal, business, account, and transaction-related information, including:

• Full name, company name, email address, and mobile number
• IEC, GST number, business address, and profile details
• OTP verification details and login activity
• RoDTEP, RoSCTL, scrip number, scrip value, port code, and related documents
• Browser type, IP address, device information, cookies, and usage data

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Verify your identity through OTP authentication
• Process Duty Credit Scrip listings and transactions
• Connect exporters with verified buyers
• Provide customer support and platform updates
• Prevent fraud, misuse, and unauthorized access
• Comply with legal and regulatory requirements

3. Document Security

Uploaded documents are used only for verification, transaction processing, compliance checks, and buyer review where required. We apply reasonable technical and organizational security measures to protect sensitive export-related documents.

4. OTP Verification

ScripDeal may use OTP verification for registration, login, transaction alerts, and account security. Your mobile number is used only for security, communication, and service-related purposes.

5. Cookies

We use cookies and similar technologies to improve website performance, remember user preferences, maintain login sessions, analyze visitor behavior, and enhance platform security.

6. Sharing of Information

We do not sell your personal information. We may share limited information with:

• Verified buyers involved in a transaction
• Service providers supporting our platform
• OTP, communication, payment, and technology partners
• Government, regulatory, or legal authorities when required by law

7. Data Security

We use security practices such as encrypted data transmission, secure access controls, authentication systems, and monitoring. However, no online platform can guarantee absolute security.

8. Data Retention

We retain your information only for as long as necessary to provide our services, complete transactions, comply with legal obligations, resolve disputes, and enforce our policies.

9. Your Rights

Subject to applicable laws, you may request to:

• Access your personal information
• Correct inaccurate information
• Update your account details
• Request deletion of your account
• Withdraw consent where applicable

10. Third-Party Services

Our website may contain links to third-party websites or services. ScripDeal is not responsible for the privacy practices, content, or policies of external websites.

11. Children’s Privacy

ScripDeal is intended for business users and individuals legally eligible to conduct export-related transactions. We do not knowingly collect personal data from individuals under 18 years of age.

12. Compliance with Law

We may disclose information when required to comply with legal obligations, respond to lawful requests, protect our rights, prevent fraud, or ensure platform security.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. Continued use of ScripDeal means you accept the updated policy.

14. Contact Us

By using ScripDeal, you acknowledge that you have read, understood, and agreed to this Privacy Policy.